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Returns

Returns

Returns


Note on Returns 

NO PRODUCT RETURNS OF ANY KIND UNLESS YOU HAVE RECEIVED AN INCORRECT ITEM(S) .
 
NO RETURNS OF ANY KIND AFTER 30 DAYS OF PURCHASING A PRODUCT.
 
ALL RETURNS MUST HAVE PRIOR AUTHORIZATION FROM PETERMAKE 3D.
 
As PeterMake 3D is Not Responsible for Damaged or Missing Returns, we advise you to purchase shipping insurance for any returns. 
 
To Make A Return Please eMail support@petermake3d.com for Instructions. 
 
Items that Arrive Damaged Through Shipment
Damaged items due to the shipper must be handled by the shipper's insurance and you will have to contact and work with them.
 
Refused Shipments
No shipping fees are refunded for shipments that are refused without authorization or that are returned to us because the address was invalid.  Such refused shipments are subject to any applicable return shipping and handling fees.
  
* Please Note
All refunds are contingent on the assessment and condition of any such returns, we will refuse refund on any opened items. 
 

Note on Any Implied Warranties 

As PeterMake 3D no longer sells 3D printers, any warranty would only have applied to printers previously sold with an included warranty at the time of sale.  However all 3D printers that had any such warranty, the warranty has now expired and is no longer valid and no longer within the limitations of such warranty.
 
The information below is to be used only as a historic reference only as there are no PeterMake 3D printers still within the warranty period.
 
The 3D printer warranties are offered via each individual manufacturer.
 
PeterMake 3D works through the manufacturers to cover such implied warranties within the extent of each warranty.
 
We do not offer any warranty outside of the manufacturer's warranty. 
 
All warranty claims will be fulfilled at our discretion and may not be fulfilled at all if we determine that such warranty claims is suspect to owner negligence, improper use or abuse, etc. 
 
PeterMake 3D will not be held liable in any way for any warranty claims that cannot be fulfilled either through our efforts or the manufacturer's efforts.
 
The individual manufacturer's warranties for 3D printers are below.
 
Builder 3D Printers come with a 90 Day Limited Warranty (You Must Work Directly with Builder 3D for Any Warranty Issues). 
CEL Robox 3D Printers come with a 1 Year Limited Warranty (You Must Work Directly with CEL Robox for Any Warranty Issues).
Raise3D N-Series Printers come with a 1 Year Limited Warranty. 
UP 3D Printers come with a 1 Year Limited Warranty (You Must Work Directly with UP for Any Warranty Issues). 
Zortrax 3D Printers come with a 1 Year Limited Warranty. 
 
 
 
 
 
Have questions? Contact Us or call 954-300-3222.
 

 

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